When I took an 8 day Caribbean voyage this summer with my family (see post here), I had no intention of doing any business much less thinking of it. But as a business owner, business just has a way of creeping into the brain like rock doves finding their way home. But analogies aside---successfully hosting approximately five thousand (staff and passengers) on a ship for eight full days takes logistical know how. May eight days at sea with Carnival Cruise Line (CCL) reinforced so many business principles---here are my top five.
1. Know Your Customer Base - Fun for all. All for fun. It's Carnival's slogan. And rightfully so. Carnival is known as the fun ship and after speaking to...
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